How to Ensure Company Employees Learn the Company’s Regulations

Recently, a subscriber reached out to me for advice. He had hired a sales specialist for his company, and during the probationary period, the following situation arose. The candidate was good at advising clients and quickly learned the instructions, but categorically refused to study the company’s general regulations and policies. This is a fairly common story among my acquaintances and students. In this article, I’ll explain why this happens and how to deal with it. Why Employees Sabotage Regulations Admittedly, it’s quite strange: a person comes to work at a company where there are specific regulations that all company employees… […]

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